CLIENT
Modulo Product
TIMELINE
Ongoing
SERVICES
AI Agents, Booking Systems, Calendar Integration
STACK
RAG, LangChain, Next.js, Supabase, Google Calendar API
// 01
TheProduct
Appointment scheduling as a simple chat. Book at midnight, get instant confirmation.
Book.ly is a conversational booking agent that turns appointment scheduling into a simple chat. Instead of navigating complex booking forms or calling during business hours, customers describe what they need — and the agent handles availability checking, time slot selection, and confirmation automatically.
The system integrates with existing calendar platforms (Google Calendar, Outlook, custom POS systems) and respects business rules like buffer times between appointments, staff availability, and service duration requirements.
// 02
HowItWorks
Natural language parsing meets real-time calendar availability.
Book.ly uses natural language understanding to parse booking requests. When a customer says "I need a haircut this Saturday afternoon," the agent checks real-time availability, suggests open slots, handles preferences (specific stylist, service type), and confirms the booking — all within the chat.
The agent manages the full booking lifecycle: scheduling, rescheduling, cancellations, reminders, and waitlist management. For complex bookings (multi-service, group reservations), it can handle multi-step flows while keeping the conversation natural.
// 03
BuiltForEveryServiceBusiness
From hair salons to wedding consultancies to sports arenas.
Book.ly adapts to any appointment-based business:
- Hair Salons & Nail Studios: Service selection, stylist preference, duration-aware scheduling
- Wedding Consultancies: Multi-session planning, package selection, vendor coordination
- Sports Arenas (Padel, Tennis): Court booking, recurring reservations, group scheduling
- Healthcare: Patient intake, follow-up scheduling, insurance verification routing
- Professional Services: Consultation booking, document prep reminders, intake form collection
// IMPACT
bookings completed without human intervention
availability — books appointments while you sleep
service categories supported
“Book.ly handles our appointments better than a receptionist. Clients love that they can book at midnight and get instant confirmation.”