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I need a birthday cake for 20
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Red Velvet — $45 · Chocolate — $38
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// CASE STUDY 01

Shop.ly — AI Shopping Agent

RETAIL2025
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CLIENT

Modulo Product

TIMELINE

Ongoing

SERVICES

AI Agents, Conversational UI, E-Commerce Integration

STACK

RAG, LangChain, Next.js, Supabase, Stripe

// 01

TheProduct

Turn any product catalog into a conversational AI shopping assistant.

Shop.ly is a white-label conversational shopping agent that transforms any product catalog into an interactive AI assistant. Instead of browsing through categories and filters, customers simply describe what they need — and the agent finds, recommends, and facilitates the order.

The system integrates directly with existing e-commerce platforms and POS systems. It understands product attributes, inventory availability, pricing tiers, and can handle complex queries like "I need a birthday cake for 20 people, nut-free, delivered by Saturday."

// 02

HowItWorks

RAG-powered product discovery, comparison, and checkout — all within the chat.

Shop.ly uses a RAG architecture to index the merchant's full product catalog, including descriptions, images, pricing, and availability. When a customer asks a question, the agent retrieves relevant products, applies business rules (promotions, stock limits, delivery zones), and presents options in a conversational format.

The agent handles the full purchase flow: product discovery, comparison, customization options, cart management, and checkout — all within the chat interface. For complex orders, it can escalate to a human agent with full context preserved.

Shop.ly — Live Demo
// demo · automated conversation

// 03

BuiltForEveryBusiness

Industry-agnostic by design. From FnB to retail to specialty shops.

Shop.ly is designed to be industry-agnostic. Current deployments span:

  • FnB: Restaurant ordering, catering requests, dietary filtering
  • Retail: Fashion recommendations, size guidance, style matching
  • Consumer Goods: Product comparison, bulk ordering, subscription management
  • Specialty Shops: Custom product configuration, availability alerts

// IMPACT

3x

conversion rate vs. traditional search

<2s

average response time per query

40+

product categories supported

Shop.ly turned our catalog into a conversation. Customers find exactly what they need without browsing through hundreds of pages.

Early Access Partner, FnB Retailer
Modulo