The Challenge
Your team's knowledge is scattered across wikis, Slack threads, and someone's head. New hires take months to get answers that should take seconds. Support agents spend 15-20 minutes per ticket just locating the right documentation.
Our Approach
We build a RAG-powered assistant that unifies all your knowledge sources into semantic search. Source-cited answers in seconds, not excavation through folders — with a conversational interface your team will actually use.
How We Deliver
Knowledge Audit
Map existing knowledge sources, formats, gaps, and access patterns
RAG Design
Define chunking strategy, retrieval logic, and citation approach
Build
Implement ingestion pipeline and conversational interface
Train & Launch
Calibrate with real queries, deploy with usage analytics
“Modulo turned our fragmented knowledge base into a system that actually thinks. Support tickets that took 20 minutes now resolve in under 5.”
Tech Stack
Project Details
Prerequisites
- Knowledge base content
- Chat interface requirements
- User authentication
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